We have a range of network maintenance packages that are tailored to meet your business needs, including preventative maintenance plans, or break, fault and fix plans.
At Quotech Ltd, we provide a quality cabling installation service that is planned and specified to last for many years. As part of that service we can include a network maintenance plan that will help to ensure you continue to enjoy optimum service as your business needs change.
Professional network maintenance you can rely on :-
Our fully qualified network support team can offer you a wide range of preventative maintenance plans to help you maintain the health and lifespan of your infrastructure. Ultimately the correct maintenance plan will ensure a consistently smooth operational network for your business.
Our technical support service objectives are speed and relevance. We aim to find the fault and then have you back up and running within an agreed timescale.
Guarantees, training, audits and network analysis
We provide both a 1-year guarantee and for additional peace of mind we carry additional professional indemnity over and above our statutory requirements.
Training on new equipment can be provided. This is a vital link in the process of successful system management. Training will save you time and money and allow you to maximize your investment in infrastructure.
As part of our service we can also undertake a Quality Audit and Network Analysis to ensure that you enjoy the highest level of connectivity, when changes or moves occur.
Service Level Agreements
Our experienced and dedicated Customer Services Team can provide a Service Level Agreement that fits in with your budget and is appropriate to the needs of your business. This service can extend from off-site data back-up to full provision of a business continuity plan. Whether you are looking for immediate response services, or 24/7 call out we can tailor the appropriate response service contract to meet your business needs.